Welcome to lachocolatluxurysweets.com. By using or placing an order on our website, you agree to the following terms. Please read them carefully.

By placing an order, creating an account, or browsing our website, you agree to be bound by these Terms of Service, our Privacy Policy, and Return & Refund Policy.

You confirm that you are at least 18 years of age and that all information provided by you is accurate, complete, and up-to-date.

All orders are subject to availability and confirmation.
We reserve the right to refuse or cancel any order for any reason (e.g., if items are out of stock, pricing error, suspected fraud).
Payment must be completed via the payment methods offered at checkout.

We will make every effort to ensure ordered items reach you in good condition.
Once the order is dispatched, risk passes to the customer. You are responsible for inspecting the package at delivery for damage or spoilage.

As described in our Return & Refund Policy: perishable items are not returnable except if spoiled / damaged on delivery, and only if you notify us within 24 hours.

Provide accurate shipping address, contact information.
Accept deliveries and inspect the items when they arrive.
Report any issues (spoiled/damaged items) within the stipulated timeframe with valid evidence.

All content on the website (text, images, logos, product descriptions) is our property or licensed to us. You may not reproduce, duplicate, copy, sell or exploit any content without our prior written consent.

To the maximum extent permitted by law, we are not liable for any direct or indirect loss or damage arising from use of the website or purchase of products — except for our liability to replace or refund spoiled/damaged goods as per our policy.

We may revise these Terms of Service at any time. We will post changes to the website, with a “Last Updated” date. Continued use of the website after changes means you accept the revised terms.

These Terms shall be governed by the applicable laws of India. Any disputes shall be resolved through amicable discussion; if not possible — through competent courts in Faridabad.

For any questions or concerns regarding orders, returns, privacy or these Terms — contact us at:
Email: info@lachocolatluxurysweets.com
Phone/WhatsApp: 9899492190, 9811871763